Our Services to you

(Subject to your unique requirements)

  • Dispatch levy statements monthly
  • Receipt levies
  • Four trustee meetings per year
  • Payment of monthly accounts
  • Attendance at one Special General Meeting
  • Arrear levy collection management including attorneys legal follow up
  • Attendance at Annual General Meeting
  • Monthly income vs expenditure report
  • Facilitating, lodgement and follow up of insurance claims
  • Facilitation of yearly audit
  • Arrear Levy Collection administration
  • Vetting of all contracts and contractors
  • Drafting yearly budget
  • Facilitating Insurance Claims
  • Dial in functionality for trustee management (sectional title)
  • Monthly municipal account reconciliations (actual vs estimate, tariff vetting, provisions)
  • Enforcement of body corporate rules (warning letters, implementing fines, and attending CSOS)
  • Basic statutory and legislative requirements
  • Compilation of 10 – year maintenance plan (sectional title)
  • Maintenance (obtaining quotations, vetting of contractors, inspection and signing off of work in conjunction with trustee)
  • Own Website with owner login
  • Full monthly financial reporting (balance sheet, income/expense vs budget, trial balance and accrual liability- provisions
  • Quarterly site inspections

We will get full quotations on venue letterheads (if necessary) working within your budget guidelines and requirements.

We can arrange peripheral services, eg. Maintenance, snag list, CSOS registration, on-site co-ordination, budget assistance. 

WE GUARANTEE: 

A full quotation on your desk within 24 working hours of your initial enquiry. Billing after your conference will be submitted to you by the confirmed venue ensuring complete transparency in the accounting process.

WHAT WE NEED FROM YOU:

  • Name of the Scheme
  • Contact details
  • Number of Units
  • Preferred budget parameters
  • Special requirements

If you are looking for a quote, call or email or us today for a FREE, no-hassle quotation. Unique packages to suit your exact requirements as we understand that each scheme is different and unique.

Be assured of our commitment to professional service with a special touch.

We do it all and best of all we love doing it!

 

 AFFILIATIONS

  • Members of the Property Practitioners Regulators Association (PPRA)
  • ARORA Property Management Services is affiliated with National Association of Managing Agents (NAMA)
  • Registered with the Financial Intelligence Centre
  • Covered by PIMA (Professional Indemnity for Managing Agents)
  • Registered with the Debt Collectors Council as prescribed by the Magistrate Act.

We at ARORA Property Management Services pride ourselves in the standard of service that we provide, with our main focus being a high level of client satisfaction with excellent feedback.

The majority of our client base is generated by word of mouth due to the standard that we have achieved and maintained, and this is an attestation to the level of service that we offer.

CONSULTING

Operations

Our structure allows for more consistent and precise communication to ensure properties are focused—from an owner’s perspective—on asset maintenance and management. We pride ourselves in our expertise and experience in the management of Sectional Title Schemes, Home Owners Associations and Retirement Schemes.

ARORA Property Management has an open and honest environment that encourages a less adversarial role between hierarchy and a more shared role to work together for solutions and ideas

ARORA Property Management Services takes the time to ensure that the Mission Statement of each Scheme is not just a document but a work in progress

Through ARORA Property Management Services implementation of these systems, we are able to assist our Schemes from the owner’s perspective, be good brand partners, and have an open and honest environment to ensure we have fun while improving the assets we manage during the period of consultation

We conduct regular operations audits with detailed meetings with on site management – of which the owners have full access

We carefully monitor meaningful cost controls.

If you enjoy what you do you will never work in your life and we enjoy what we do and strive to give the best service to all our clients.

ARORA Property Management Services strives to work with the Scheme’s Trustees/Directors to lead the management of the Scheme. Together we will set an example of dedicated excellence to the initiatives that build account/client relationships, expand community involvement, harness key selling hours, create site tour opportunities, and actively and properly position their Schemes in their markets

We attend all NAMA workshops and CSOS on your behalf.

Using social and online media to circulate regular updates and newsletters to all owners in our respective Schemes.

Management of your Scheme is what we love to do, we would love to introduce you to our team and assist in the process of management and administration of your Scheme.

Should you require any additional information, please do not hesitate to contact me.